TESTIMONIALS
TESTIMONIALS
Sparkle put in our pool in March after many weeks of rain. They came out the day before and finalized all the marking for the pool. The crew that came to install the pool was extremely knowledgeable. They worked hard and were very informative. It was very impressive to watch the process of the pool being installed. Once the pool installed Christine comes out to demo how the filter runs and finalize everything. She is also always a phone call away whenever you have a question or need help. We are enjoying our pool so much this summer. Highly recommend Sparkle Pools Inc.
Thank you Sparkle Pools for turning our yard from drab to FAB! The installation of our pool has increased our family time 10-fold. Our kids and their friends enjoy spending time at our house because of the non-stop fun outside. The pool was wise investment because we know where the kids are…they are always HERE! Thank you for the great memories Sparkle!!
Your company is the best! Keep up the great work.
Thanks Sparkle Pools for bringing all my family and friends together to enjoy our backyard oasis!
Our summer paradise!
Always a pleasure to work with Sparkle…!
Twenty Years later and still Swimming Strong!⛱
Sparkle Pools YOU are the BEST!⛱
Thank you for always keeping us in the water!!
We love our pool and Sparkle Pools did a great job installing it.
Sparkle Pools put our pool in and we cannot be more pleased! The process was quick and the crew professional. Lots of memories and quality time with friends and family happening these days.
We cannot say enough good things about Sparkle Pools! From discussing the design plans last summer to enjoying the finished product this summer, we couldn’t ask for a better team of people to work with. Huge shout out to the workers who dug and put in the pool so quickly and beautifully. We were amazed at how the team worked together like a well oiled machine. Thank you Sparkle Pools for turning our backyard into our favorite place to be!
Just writing in a compliment. My husband and I have tried for 3 years to find a pool company on whom we could rely. We’d hire somebody, they’d service us once and we’d never hear from them again.
This morning I called Sparkle Pools (5/7/2019). Your (female) employee was so kind, very polite and put us right on the schedule for the end of May.
I am writing you up kudos on Facebook and Twitter also. Thanks so much for having top quality customer service, rare in this day and age when everything is automated. Thanks for having your phone answered with a real, capable human being as well.
My “Sparkle Pool Team” of 3 just left my house and I can’t thank you enough because the pool on our property is the cleanest it has ever been !
One of the men, Curtis, was great because he explained everything when I had questions for him. He obviously has had experience in the past even though he is new to Sparkle. Can I request to have Curtis again in the Fall? It would be nice to request my own team.
Our experience with Sparkle Pools was amazing! The pool was such a vital part of our backyard remodel and everything just came together beautifully! We have hosted many pool parties and have received so many compliments. Thanks to all the people at Sparkle Pools for making our backyard dreams come true!
Also, my husband fought against getting a pool for years because he was afraid of all of the maintenance. With the salt water pool and automatic vacuum, all we had to do all summer was skim it before swimming! Thanks for everything.
We would like to thank all of you at Sparkle Pools for the tremendous positive experience in having our pool sold, installed and serviced by your company. The level of professionalism from beginning to end was fantastic! The service crew has been very responsive and knowledgeable in helping us “new pool ” owners on how best to maintain and enjoy our pool along with quickly responding to our concerns. The office staff also has been very professional and understanding with billing when we experienced a job loss like so many others; thank you for your patience… We had attempted on one occasion to use an alternate company for closing our pool and were shocked at the lack of professionalism and extreme disregard to our needs…..
Sparkle Pools came highly recommended, was our first choice and will continue to be our only choice for taking care of our pool!! We continue to encourage many others to enjoy a Sparkle Pools summer as we have! Thank you for all you do!
Swimming happily with Sparkle since 2007…
Every year I would say this is the year we get a pool. The years came and went…the summers got hotter. I was waiting until all the stars lined up and everything was in perfect order and then I would “splurge” for a pool. A friend of mine ask me last year “If not now…when?” I realized that everysummer that went by was another summer lost of enjoying the pool with my grandson. Yes indeed “If not now…when?” I called several pool companies, but after meeting with Ray I decided to go with Sparkle Pools. I had ideas of my perfect pool and wanted to make sure every detail was given attention. I wanted the pool and pool deck to be an extension of the porch and house. Ray meet with me several times and was extremely patient listening to my ideas. Even though he has built hundreds and hundreds of pools I felt as if he truly cared that my pool be exactly what I envisioned. The process could not have been easier! To my surprise it was also cheaper than I thought! We were swimming within one week from the first dig. Everyone involved was professional and knowledgeable. Joey came out and gave us instructions on how to use the chemicals and filter system. It could not have been easier!
The service department is excellent. They closed the pool last fall and opened it this spring within a day or two of calling. Because of ours trees near the pool we decided at the last minute to put the cover on as a precaution when Hurricane Irene was forecast and the guys came out within hours and took care of it!
I would highly recommend Sparkle Pools to anyone who is thinking of installing a pool.
When I visited your Denton showroom two years ago, I only had mild interest in getting a pool for my family. I had a pool many years ago and spent more time maintaining it than enjoying it. When I told Ray (the owner of Sparkle) that I was interested in a very low maintenance pool, he said that with only minutes of daily maintenance, I would be very happy with a salt generating filter system and a Polaris cleaner to do most of the work. Well, two years later, I could not be happier with my pool. The daily maintenance is as minimal as advertised and the pool has needed no repairs or replacement parts.
Not only did Sparkle provide a quality in ground pool, but they also helped design and build a concrete and tile pool deck that gave me the backyard oasis I was looking for. I would recommend Sparkle Pools to anyone looking for a quality in ground pool.
We had our pool installed by Sparkle and could not be happier.
The Sparkle staff was very professional from the sales staff to the installers.The sales staff was very knowledgeable, answering the many questions we had during the planning process. The pool installers were highly skilled in the installation of the pool, in a backyard with a lot of trees and plants to work around. A pool installation is a huge undertaking, and you want a company with their experience to insure that things run smoothly. The pool is beautiful and has been an enjoyable addition to our home. I recommend Sparkle to everyone interested in having a pool installed. You simply can’t beat the honesty, commitment, and quality that they provide.
Sparkled all the way from Start to Finish!
After meeting with Katie our family decided to purchase a Sparkle Pool.
Shortly thereafter, I learned my husband Brian would be out of town and I, along with our 3 yr. old son, would stay behind as the ground work began. I can say with delight the Sparkle Pool Family were friendly, informative of all the steps along the way, and most importantly very professional.
In no time, our pool was completed and before long we were experiencing all of the enjoyment a pool can bring with family and friends. We are thrilled to have a pool and are thankful for our positive experience with Sparkle Pool. We would definitely recommend Sparkle Pool to family and friends. Our neighbourhood of eight homes has four Sparkle Pools!
A very special thank you to Ray and your wonderful Sparkle Pool Family for the exceptional service provided and your ongoing support. We love our Sparkle Pool!
We have been proud Sparkle Pools in-ground pool owners since 2005.
From the very first visit by their sales rep, to our most recent pool opening, they have been awesome!
They’re always on time, courteous, and pro- fessional. They also are happy to answer any questions, I might have, quickly and succinctly.
We have had experiences with other pool companies in the past and can honestly say that Sparkle tops them in quality and customer service. We recommend Sparkle Pools to all our friends, neighbors and co-workers.
This was our first pool, so we had a lot of questions and concerns. Our salesman addressed all of our concerns, plus some we had not even thought of.
We wanted a unique shape and he was very patient with us. We thought that we wanted a waterfall, but he talked us out of that. He told us that it would make the water cooler. He suggested that we put in a fish pond with a waterfall. That was the best thing for us. We have had many hours of enjoyment from it and it has added a whole new feel to our backyard paradise!
Our salesman took a lot of time talking about where the sun would be, where we would have our sitting area, where the deep end would be and other things to consider. He gave us some ideas for the deck and landscaping. We spent a lot of time planning and asking questions. It paid off in a big way. We are extremely happy with the end product and the total experience.
Even after the pool was in our salesman returned and trained us on how to maintain the whole system. I would recommend Sparkle Pools to anyone who wants to get a pool!
We chose the kidney shaped pool 18 X 35 with the salt generator. Even though the salt generator was more money, it was worthwhile because, like you stated, it has been very low maintenance and will end up being less expensive in the long run. In addition, the salt water system has proven to be much healthier for the skin and leaves you feeling fresh after every swim.
We have loved our pool and salt water system since the day it was installed. We have never once had a problem with the filtering equipment, pool vacuum system, regulation of chemicals, algae, or any type of bad water. The extent of our care for the entire pool season, which begins with the pool opening on May 15th to the usual October closing, is adding salt, pH, and chlorine. No additional salt or chemicals are added throughout the season. The pool is backwashed once during the season, which takes approximately 20 minutes, using the easy instructions.
Katie came and provided us with suggestions and advice, as well as answering the many questions we had prior to the installation. She helped us by phone to make sure our project would be completed with the decking design I had drawn out. I sent the drawing design to her, she gave it to the masonry contractor, and we have never looked back or regretted our decision.
While other friends are fighting with chemicals, green algae water, and poor customer service, we have none of these issues. Whenever we call to ask a question, it is promptly answered or our call is quickly returned. However, there have only been a few calls since our installation. Our pool is always ‘SPARKLING’ and we love it and the low salt water maintenance. We highly recommend Sparkle Pools and their services. Come see our pool.
Sparkle pools have been wonderful since day one. Katie was an awesome sales person. The
pool was up and running in 3 days. The installation crew was excellent. They have always been more than willing to answer any questions we have. We have not had a moments problem in the last 4 years of owning the pool. They service and supplies deptartment have been great. The discounts and coupons really help. Pool closing have gone without any problems, even with all the snow we had. I have recomended Sparkle Pools to several of my freinds. They have bought pools and are very happy as well. They have made owning a pool very easy and economical.
For almost twenty years, we have enjoyed our own personal oasis thanks to Sparkle Pools!
The upkeep is minimal because of the lifetime discount on chemicals. We don’t need to travel to a resort to relax, we have one in our backyard! Thank you!
I always recommend Sparkle to friends who are thinking about getting a pool. They are friendly, courteous, and easy to work with. If we ever have an issue with our pool, they are right there! Thanks Sparkle Pools for our little backyard paradise!
I can only say wonderful things about the installation and construction of our pool by “Sparkle Pools, Inc.” The staff were friendly and professional and efficient! We went from a family that had NEVER had a pool before and hadn’t the first clue of how to maintain one, to a family that knows all of the in’s and out’s of the pool equipment! Our DE filter pump filtration system is practically maintenance free and chemical use this year was very minimal. I would recommend Sparkle Pools to anyone and everyone!
We hired Sparkle for our pool build because after interviewing 4 different pool builders they spent the most time walking us through the process beforehand, and had a pool that fit in our budget. Their team’s work ethic and focus on the job was very impressive. Our pool was dug, built and filled within two days! I can’t say that that is always the case, but I had no idea it would be done that fast. We (including the pawed members of our family) couldn’t be happier with our pool and have been it almost everyday.
We had our pool installed three years ago and could not be happier. We look forward to every spring when we have Sparkle open our pool so that we can enjoy it all summer long. We use our pool everyday and especially on the weekends we have found ourselves spending all day every Saturday and Sunday spending time in our pool. We have parties with family and friends all summer long and have found that having our pool allows us to enjoy their company with something that everyone loves to do in the summer. Thank you for installing our pool in such a professional manner and being there for any questions we may have. I also appreciate the fact that as loyal customers we always enjoy discounts on all of our in store purchases, that is why I purchase all of our chemicals and pool supplies from you stores. You have made it more convenient by opening your Easton location. Thank you for adding memories for us to enjoy for years to come.